Hospitality customers are no different than any anyone else in the fact that they want technology to
help them increase revenues. But how can a wireless POS device help them achieve this? It can help in many ways, including:
Increasing the productivity of waitstaff, which means saving on labor costs
Allowing waitstaff more time with customers and therefore more opportunities to up-sell
Orders going into the kitchen are more evenly spaced, avoiding overwhelming the kitchen with too many orders at once
Decreasing table times therefore increasing table turns
Decreasing gross food costs due to more accurate order taking and less waste
With traditional, stationary POS systems, time is wasted as waitstaff stand in line waiting their turn at the terminal.
With a wireless hand-held POS device, each order is transmitted instantly, at the table, allowing waitstaff to go directly
to the next table.
Another added benefit to utilizing wireless POS technology is that it allows restaurants to approach staffing in a very different way. Instead
of staffing a large number of waitstaff who take all the orders and deliver all the food, a wireless POS solution allows restaurant owners the opportunity
to hire just a few skilled waitstaff, give them larger sections, and make their primary focus greeting customers, taking orders and upselling. Runners can then be hired at a lower pay scale to bring
out food and clean tables. When waitstaff are able to remain on the floor, the result is superior customer service and increased sales through upselling and faster table turns.
The benefits of wireless POS technology isn't limited to just table service restaurants either. Excellent results can also be seen in other venues, such as
stadiums, trade shows, casinos, arenas and outdoor sales areas where conventional POS terminals aren't practical nor feasible.
Volante's wireless POS devices offer important and innovative features. For instance, the menus on the handheld are the exact same menus on the traditional register. The
databases are in sync with one another. You don't have to program your handheld, it's an extension of the host computer. This approach is less expensive because it doesn't require separate servers for handhelds and traditional registers.
And because Volante POS is written in pure Java, it's real time as well.
For more information on how wireless POS technology from Volante can help your business increase profits and productivity, email us at
mip@volantesystems.com.
